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Satisfaction Guaranteed

At My Fertilizing Company customer satisfaction is always 100% guaranteed. As a customer, if you ever feel that your service is not satisfactory, please contact us at 248.923.1000 or send us an email at info@myfert.com. If a service call is needed, we will respond within a 48 hour period. With a no charge for service calls policy, every effort will be made to correct any of your lawn care concerns.

Lawn Fertilization and Weed Control

My Fertilizing Company service is done throughout the season and automatically renews from season to season. 

My Fertilizing Company treats grass areas in the front, back, and sides of every lawn unless otherwise specified by you. Each application includes fertilizer and most applications include weed control based on the timing and purpose of the treatment. The products being applied vary from application to application based on the time of year, weather conditions and the needs of your lawn.

Communication via Email or Text

These terms allow the communication between My Fertilizing Company and the client to be via email or text instead of written and printed communication.  After every application you will receive electronic communication within 48 hours with all the required info about what was done with the service.  The client understands that all invoices will be done digitally.  No invoice will be left at house or property, instead the client will receive an invoice via email or text.

Damage

If you feel My Fertilizing Company happened to cause any damage to your property, please contact our office at 248.923.1000. 

Auto Pay

Payment for each customer’s service is conveniently billed to their debit or credit card each after the service is performed.

Pre-Pay

Prepayment offers a discounted rate for customers choosing to pay for an entire season’s services at once.

Declined Cards

In the event that a card is declined, we will try the card again the following day. If the card does not go through a second time, the customer’s remaining services will be put on hold until we are able to reach the customer. If the customer responds quickly with another card, we will promptly put them back on the schedule with no late fee or fee for changing cards.

Service Fees

If a customer has a past due balance for over 30 days a $10 or 10% (whichever is greater) service fee will be added to the account. 

 

Risk / Benefit Information Consent

By agreeing to these terms you have stated that you have been given the Risk Benefit Information for Pesticide Applications Notice before the first application on your property. You are giving consent that you have received this information. Here is the Risk / Benefit Information for Pesticide Applications Notice

Risk / Benefit Information for Pesticide Applications Notice

Please ask your applicator about special preparations you may need to make (yard, house, pool, etc.) prior to application, and other precautionary measures specific to the pesticide products applied.

Definition of a Pesticide– A pesticide is any substance or mixture of substances intended to control pests. The word “pesticide” is an umbrella term for many different types of products that control a wide range of pests. Pests commonly found include weeds, insects, diseases, mites, and rodents. Pesticides designed to control these pests are called herbicides, insecticides, fungicides, miticides, and rodenticides. Another group of pesticides called plant growth regulators is used to manage the growth of plants in the landscape. State and federal laws require that pesticides must be applied according to label directions. Labels direct users as to how, where, and at what rate the material must be applied. Upon request, your applicator will supply you with a copy of the label(s) for the product(s) applied. 

How Pesticides Work- Products intended for use on your property are applied as a liquid, dust, aerosol, granule, or bait and are generally active for a few minutes to a few months. Some compounds control pests on contact by damaging the physical structure of the pest. Other compounds become active only after they are absorbed or ingested, by interfering with physical development or the reproduction ability of the pest. The pesticide product label contains specific information on how to control targeted pests. All pesticides must be applied in accordance with label directions. Pesticides may be effective against a large class of organisms or they may be specific to a particular organism. This means that many times, applicators can choose an effective pesticide or pest control strategy that will minimize potential impacts to humans, pets and other non-target organisms. 

Why Pesticides are Used- Pesticides are a tool people use to protect crops, homes, animals, structures, or their landscape plants from pest damage. Examples are the protection of buildings from termites, lawns from weed and insect damage, and indoor environments from invasions by insects and rodents. They are also used to control mosquito populations, control disease vectors for public health concerns, protect food crops, and for weed control in lakes and ponds. 

General Toxicity Information- Toxicity is a general term used to indicate the adverse effects produced by a pesticide. Understanding the potential health risks from pesticides requires knowledge of the exposure and the toxicity of the compound. 

Exposure: Pesticides can enter the body by ingestion, inhalation, or absorption through the skin. Exposure occurs most frequently by absorption to the skin. One of the most effective ways to reduce risk is to reduce any potential exposure by restricting access to the treatment area.

There are two broad classifications of pesticides – general use and restricted use. These are United States Environmental Protection Agency (EPA) designations used to determine who may purchase and use the many kinds of pesticides available. General use pesticides are usually considered to have a lower toxicity or risk than restricted use pesticides, and have fewer restrictions regarding who may 3/03/2003 purchase or use the products. For example, all of the pesticide products that homeowners may purchase are general use pesticides. The majority of the products that are routinely used on your property and yard are also general use pesticides. 

Restricted use pesticides can only be purchased and used by applicators that are certified by the State of Michigan, many of who receive additional professional training. Only in specific instances would these kinds of products be used on your property. Please refer to the section of your customer paperwork or invoice that shows which products were used at the time of application. (If you have any questions as to the type or toxicity of the products used on your property, please contact the manufacturer indicated on the pesticide label, or contact the applicator). 

Common Sense Precautionary Measures and Site Preparation- It is important to discuss site preparation and precautionary measures with your applicator. Additionally, 

  • DO NOT enter the treatment area until the time period provided by/posted by the applicator has elapsed. 
  • The product applied may have a specific re-entry or pre-harvest interval during which you may NOT enter the area or harvest the crop. 
  • For indoor applications – put away all food items, children’s toys, and clothing. Cover fish tanks, remove pets, and perform any additional tasks as outlined for the specific application by your applicator. 
  • For outdoor applications – put away children’s toys and any clothing that may be outside drying, remove pets, discard water for pets and water in birdbaths, close windows, move or place your vehicles in the garage, and make certain that applicators understand what areas, such as children’s play areas and home gardens, should NOT be treated.
  • Additional precautionary measures may need to be taken to limit exposure for sensitive individuals such as: infants, small children, pregnant women, and senior citizens; persons on prescription medications; and persons with medical conditions such as respiratory conditions or immune system concerns.

Environmental Fate of Pesticides- Exposure to light, heat and other agents in the environment cause pesticides to deteriorate. The amount of time that it takes to break down the pesticide depends on the temperature, humidity, light, moisture conditions, and other environmental factors. As a result, degradation times are highly variable depending on the compound and the environment in which it was applied. Generally, your applicator will select those pesticides that are the most effective and the least persistent. Any areas on your property that may be of specific concern should be to the attention of the applicator.

If you encounter an unusual reaction following a pesticide application, immediately wash with soap and water and consult with a physician. It is important to provide the doctor with any information you may have concerning the pesticides used. Refer to the section of your customer paperwork or invoice that shows which products were used at the time of application. Additional emergency information about the pesticide may be obtained by contacting the National Poison Control Center at 1-800-222-1222, or the National Pesticide Information Center at 1-800-858-7378 or www.npic.orst.edu.

Cancellations

Our service continues from application to application year after year unless you contact us. In some instances, a request to cancel service is taken after a service invoice has been printed and is in a scheduled route with a technician for that day. In this case, every attempt will be made to notify that technician to avoid service being performed. In this scenario, if we are unable to reach that technician or if the service has already been completed, your service termination will become effective after that particular treatment and you will be asked to return payment for that service. For more information, please contact 248.923.1000.

Gates and Pets

Pets must be indoors and all gates must be unlocked for a scheduled service to be performed. If you need notification prior to our visits, please request a call ahead during your initial sales call. We send out before service emails the day before your scheduled service. We are also able to call and leave a voice message or send a text message the day prior to performing your scheduled service. Our technicians are very careful about closing gates before they leave, but we do not guarantee that a pet will not escape from the yard, therefore, you accept our service with this provision. My Fertilizing Company is not responsible for lost or injured pets.

Customer Service

Customers can reach customer service at www.myfert.com anytime or at 248.923.1000 between the hours of 8:00am to 5:00pm EST Monday thru Thursday and 8:00am to 4:30pm EST Friday.

Contact Us

Anytime at www.myfert.com

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